Quality management system (QMS)

The requirements for a quality management system (QMS), which organizations can use for internal application, certification or for contractual purposes with suppliers and customers, are specified in the standard CSN EN ISO 9001: 2016.

Benefits of the quality management system and its certification:

  • providing services to even the most demanding customers and the possibility of acquiring new customers with a view to increasing their satisfaction;
  • increase sales, profit, market share through effectively set processes, and thus increase the satisfaction of owners;
  • demonstration of commitment to comply with legal and regulatory requirements;
  • guarantee of the stability of the production process, and thus the stable and high quality of services and products provided to customers;
  • demonstration of the suitability, efficiency and effectiveness of the established quality management system by a third, independent party;
  • improving the management system, improving the organizational structure of the organization;
  • improve order and increase efficiency throughout the organization;
  • cost optimization - reduction of operating costs, reduction of costs for non-conforming products, saving of raw materials, energy and other resources;
  • increasing public and state control authorities' confidence;
  • built-up self-regulating system responding flexibly to changes in customer requirements, legislative requirements and changes within the organization (e.g. new technologies, organizational changes, etc.).

Contact form

Contact person

Ing. Dagmar Konstankiewiczová

Mobile:
+420 724 304 539
Phone:
+420 286 019 404
Position:
Head of Department of Management Systems Certification and Department of Marketing, Head of Certification Body 3001, 3140, Head of Verification Body 3179, Product Manager of CQS, Lead auditor of Management Systems
Specialization:
management systems certification, certification of qualification of construction contractors, verification of greenhouse gas emissions, certification of ETICS implementators, certification of companies' competence according to ČSN 74 6077, marketing
Branch:
Department of Management Systems Certification and Department of Marketing